Millions of people share brief videos on TikTok daily and interact with their favorite producers, making it one of the world’s most widely used social media platforms.
However, the issue of TikTok videos not playing is among the most annoying problems that TikTok users encounter.
Finding a video you want to watch that won’t play, leaving you with a blank screen or a spinning loading indicator, can be pretty depressing.
Numerous things, such as a bad internet connection, app bugs, out-of-date software versions, or problems with the device itself, can contribute to this problem.
If you have had this issue, we’ll look at solutions for the “TikTok videos not playing” problem in the following of this article.
+ 12 solutions for the “TikTok videos not playing” problem
1. Check your internet connection.
A slow internet connection is the most prevalent cause of videos on TikTok being unable to play.
TikTok videos cannot load or play without a reliable internet connection.
Check your internet connection to confirm that it is solid and robust, and then proceed to check your link.
If your internet connection is sluggish or unstable, consider switching to a different network or connecting to a Wi-Fi network with better signal strength.
2. Clear TikTok Cache
If your internet connection is strong, but you are still having trouble with videos on TikTok not playing, you should try emptying the cache for TikTok.
The cache files on TikTok can become corrupt, which would then cause problems with video playback.
By deleting the program’s cache, you can eliminate corrupted files and get the app to work correctly again.
To remove the cache, navigate to the settings menu on your phone, pick TikTok, and then select the option to clear the cache.
3. Update TikTok App
If deleting the cache doesn’t solve the problem, try installing the most recent version of the TikTok app.
Updating the software can fix any flaws or malfunctions that may result in problems when playing back videos.
To upgrade the app, browse your app store and search for any new versions of TikTok that may have been released.
If there are any accessible updates, you should install them and then restart the application.
read more: Why Won’t TikTok Let Me Like Videos? (Causes & Fixes)
4. Restart your device
If eliminating the cache and installing the program’s latest version does not solve the problem, you should try restarting your smartphone.
If you restart your device, any processes running in the background that might create issues with TikTok video not playing will be terminated.
To restart your device, hit the power button while holding it down, and then select the restart option.
5. Disable VPN or Proxy
If you use one, try turning off your virtual private network (VPN) or proxy.
TikTok video playback can sometimes be disrupted by virtual private networks (VPNs) and proxies, leading to problems.
If you are utilizing a VPN or proxy, turning them off will enable the program to work correctly.
You may turn off your VPN or proxy by going into the settings on your phone, selecting the VPN or proxy option, and then turning off the service.
6. Reinstall TikTok App
If none of the abovementioned alternatives are successful, try reinstalling the TikTok app to solve the TikTok video not playing.
Any corrupted files can be removed by reinstalling the application, which will again function as intended.
Visit the app store on your device, search for TikTok, and then select the uninstall option to reinstall the software.
After the app has been uninstalled, reinstall it and then restart it.
7. Free up storage space on your device.
You will need sufficient storage space to ensure that TikTok videos play correctly on your device.
Playback of TikTok videos could become problematic if your mobile device has insufficient free storage space.
You can make extra room on your device by removing programs or files that aren’t being used.
You can also make enough space on your device by moving files to an external or cloud storage location.
8. Check for app permissions.
TikTok can only correctly operate if granted access to your device’s camera, microphone, and storage space, among other app permissions.
Video playback may become problematic if these permissions are not given.
Check the permissions granted by the TikTok app on your smartphone and ensure it has all the fundamental rights.
9. Reset network settings
If you still have problems playing videos on TikTok, reset your network settings.
By resetting the network settings, any saved Wi-Fi passwords, cellular settings, and VPN configurations will be deleted, and the settings will be returned to their original, factory-default state.
To reset the network configurations on your phone, navigate to the settings menu, pick General Management or System, select Reset, and then choose Reset network settings from the menu that appears.
Be aware that resetting your device’s network settings will delete all your Wi-Fi passwords and your cellular settings. Once the reset has been completed, you must re-enter these settings.
10. Contact TikTok Support
If none of the alternatives described above are successful, you can get more help by contacting TikTok support.
TikTok’s customer care team will be able to offer you more tailored solutions to the issues you’re experiencing.
To get in touch with the TikTok support team, navigate to the settings menu of your app, select the help and feedback option, and then click the contact us button.
11. Check for other app conflicts.
Sometimes, other apps running in the background can cause issues with TikTok videos not playing correctly.
Certain apps can consume a lot of memory or processing power, which may cause TikTok to lag or freeze.
For example, if you are running a graphic-intensive game while also using TikTok, your phone may not be able to handle both apps simultaneously.
To check for other app conflicts, try closing other apps and see if that fixes the problem.
You can also restart your phone to clear out any lingering background processes.
If the issue persists, consider uninstalling any unnecessary apps or limiting the number of apps running simultaneously.
12. Check for TikTok server issues.
TikTok may be experiencing server issues that are causing videos not to play.
Server issues can occur for various reasons, such as maintenance or a sudden increase in traffic.
If you are experiencing issues with TikTok videos not playing, you can check social media or online forums to see if other users report similar problems.
If many users report issues, TikTok is likely experiencing server problems. In this case, the best course of action is to wait for the issue to be resolved.
You can also check TikTok’s official social media accounts or website for updates on any known issues.
Read more: Tips for creating TikTok videos that engage & inform your audience.
Closing thoughts
TikTok can offer us many hours of enjoyment and knowledge, so it has become an indispensable part of everyday life.
Although TikTok videos not playing can be a frustrating experience for users, the good news is that we have discussed 12 solutions for the “TikTok videos not playing” problem in this article to fix this issue.
You may quickly fix the problem of videos not playing on TikTok by attempting these options, and you can then use the app’s flawless functionality.
It is significant to remember that depending on the root of the problem, specific treatments might be more effective than others. Therefore, it is advised to test several solutions to identify the one that works best for you.
For the TikTok app to operate at its best, it is also crucial to update it frequently and to have a reliable internet connection.
Have you ever experienced issues with playing TikTok videos?
How have you fixed those bugs?
What experiences do you have with TikTok bugs?
Please don’t hesitate to share your thoughts, opinions, comments, and experiences with us!