TikTok, the popular social media app, tries to provide users with high-quality services.
Despite TikTok’s efforts, it has been experiencing server errors recently.
Users of the app have been receiving error messages that say “server error” or “unable to connect to the server” when trying to use the app.
This has led to frustration and confusion among users who wonder why TikTok is saying server error.
If you are one of those users on TikTok who experience server errors on TikTok, keep reading this article to know the reasons behind this error and how to handle it.
Why is the server error displayed on TikTok?
TikTok’s app fails to communicate successfully with the company’s database when it displays the server error message.
Whenever users try to log in to TikTok and cannot complete the process, the app returns a server error message.
TikTok server errors can last from minutes to hours, depending on the situation. This is likely due to a miscommunication between the app and the server on the back end.
The app is trying to access the database but cannot, meaning the server error message is displayed. Depending on the severity of the issue, the server error may take minutes or hours to resolve.
Poor network connectivity or a system malfunction can cause the app to be unable to access the database, resulting in a server error message.
You may face a server error when you try to switch your TikTok account. This is likely because the TikTok server is overloaded and unable to handle the load. It could also be due to an issue with your device or internet connection.
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How to fix the TikTok server error?
This section explores some common solutions you can apply when you see TikTok says server error.
1. Wait for TikTok
The first solution about server errors n TikTok that you can do is wait for the app to handle its issue.
By waiting, you can give TikTok time to investigate the issue and take the necessary steps to resolve it. When an issue is related to the TikTok server, you can do nothing but wait.
2. Check the TikTok server status.
It is important to check whether TikTok’s server works properly before attempting other solutions to fix server errors.
Rather than checking TikTok’s server status in-app, we must use third-party tools such as IsItDown, Downdetector, and IsItWP.
Using online tools, you can check TikTok servers by entering the TikTok website or URLs.
After a few seconds, you will find out that the problem has nothing to do with your internet, phone, or account, and it is because the TikTok server is only down.
3. Restart TikTok app
Another way to fix the TikTok server error is to force-stop the TikTok app on your device and reop it to see if the problem is solved. To do it, follow the steps below using a different device.
Android users
- Head to the settings of your device.
- Select the Apps icon.
- Scroll down and come to the TikTok app.
- Press on Force stops button.
- Now launch the TikTok app again.
On iPhone
- Open the App Switcher, swipe right to find the TikTok app, then swipe up on the app.
- Navigate to the Home Screen (or App Library), then tap the TikTok app.
4. Check your Network Connection
A stable and strong internet connection can handle your issue in the case of a TikTok server error. A poor internet connection can cause problems accessing certain websites or applications.
When the connection is weak or unstable, it can cause data to be lost or corrupted, resulting in errors.
Therefore, check your connection and ensure it is strong and stable before accessing applications like TikTok.
To fix it, you can use several ways:
- Reconnect to your network.
- Change the DNS server address.
- Disable VPN or proxy.
- Reset your router/modem.
- Switch to Wi-Fi or Cellular.
- Power cycle the router or modem.
- Contact your Internet service provider (ISP).
If, after trying these solutions, you have an issue using TikTok, you can read the following article to use other solutions.
5. Clear the TikTok cache.
When the cache for an app gets full, it can cause the app to run slowly or not work properly.
Clearing the cache can free up space in the device’s memory and help the app run faster and more efficiently. Also, in this manner, you can fix the server error on TikTok.
The steps below will guide you through clearing the TikTok cache:
- Open your phone settings.
- Come to the Apps section.
- Find the TikTok app in this section and tap on it.
- Then tap on the storage icon.
- In the bottom right corner of the screen, click on Clear cache.
6. Reinstall the TikTok App
It is also possible to fix the TikTok server error by reinstalling the application. Reinstalling the application erases any corrupt files and bugs causing the issue.
It also updates the application to the latest version to utilize the most up-to-date security measures and bug fixes.
To reinstall the TikTok app, uninstall it from the home page and head to the play store or App Store to install it again.
read more: How to Add PayPal to TikTok?
7. Restart your phone
when you come across a server error on TikTok, it might be due to your phone issue. Restarting your phone can help clear any temporary errors causing the server issue.
It can also help reset your network connection if there is an issue with that, which might be causing the server error.
8. Sign in to TikTok again or switch to another TikTok account
If you are experiencing a server error on TikTok, you can log out of your account and back in again. Or, if you have a second TikTok account, switch your current account to the second one.
When you can log in to your second account without issue, TikTok might block your first account.
If the issue lasts on your first account, you can use your second account until TikTok makes your account active.
9. Check your login information.
Logging into your accounts with the wrong username or password can lead to security risks, like someone else accessing your account or your personal information.
Checking your login details regularly is important to ensure no one else can access your account to prevent the server error on TikTok.
The last words
TikTok, one of the leading apps in the case of social media, allows users to share their content.
This encourages users to share and engage with content on the platform, making it one of the most popular social media apps today.
Most platforms can bear some errors, and TikTok is not an exception. Users on TikTok can face different errors, and one of these errors is a TikTok server error which can happen for several reasons.
In this article, we include various methods to handle TikTok server errors and hope you can address your issue using these methods.
Have you ever faced server error on TikTok, and how did you handle this issue?
You can share with us in the comment section the method you used.