TikTok Says I’m Not Eligible: how to Fix it on Android & iOS!

Imagine you have plenty of creative ideas to show people; in that case, TikTok can be your launch pad to fame.

You can share short videos with other users, watch what they have shared, and get new ideas about your next content.

It is sweet to use this platform, but what if any of you think I have tried to use that, but TikTok says I’m not eligible? How to fix it?

For additional information related to this error, follow the essay!

What’s causing the “I’m not eligible” issue?

Considering your condition, the reason for showing up this error while you are trying to use TikTok can be so different from person to person.

You better know that age, location, and device are 3 important elements when using TikTok.

For some of you under 13, I’m not eligible error means that TikTok denies providing services to you; in that case, you better wait for a few more years.

Another common reason for this happening might be the policy of your living country regarding getting TikTok banned and preventing you from using it!

This essay, regardless of the Android or IOS device you are using, could benefit you.

This article can also be useful for you How to Add PayPal to TikTok?

If TikTok says I’m not eligible to issue has occurred to you for various reasons, we encourage you to keep reading this essay and use the provided methods to resolve it.

What’s causing the I’m not eligible” issue

+ 5 practical methods to solve the TikTok says I’m not eligible error

·       Method 1: Update the TikTok

Using old versions of TikTok is always problematic and filled with many bugs, so the first thing you need to do here is to check which version you are using!

If you are unsure about that, follow the below steps to see whether your TikTok is updated or not:

ü  On Android

  • Step 1: Find and open the Google Play Store
  • Step 2: Search for “TikTok”.
  • Step 3: Below the icon, it is either “Open” or “Update”, so click on it.

ü  On IOS

  • Step 1: Search for the App Store in the menu, then tap on it.
  • Step 2: Look for the “TikTok” and select it.
  • Step 3: Click on the “Update” button if there is any.

Note that there are many sources you can update your apps, but Google Play Store on Android and App Store on IOS are always the most reliable.

It is a great idea to check if your TikTok installed app is the latest version published by the company more often.

Since the updates sometimes may not make a great change, many users need to learn that there is one!

TikTok says I'm not eligible

·       Method 2: Clear the Cache and Data

If you have tried to update TikTok and are still wondering why TikTok says I’m not eligible and how I can fix this, it is time to do some cleaning.

This will erase any saved data and may help fix any issues with the app. By finishing this method, you will have no problem using TikTok!

To do so, based on the Operating System of your device, follow one of these:

ü  On Android

  • Step 1: Click “Settings” on your menu or notifications page.
  • Step 2: Search for “Apps” and then Tap on it.
  • Step 3: Now you will see a list of all applications installed on your Android device; find and choose “TikTok”.
  • Step 4: Select “Storage” and “Clear Cache.”
  • Step 5: Click on “Clear Data”.

ü  On IOS

  • Step 1: The first step is to find the Setting on your IOS device; it should be easy.
  • Step 2: Once you get to the setting section, find and click on “General”.
  • Step 3: From here, tap on “IPhone Storage”.
  • Step 4: Find TikTok from the displaying list.
  • Step 5: Tap on the “Offload App” to see if the application is being removed.

Unlike Android users, IOS users must reinstall the application from the App Store after the process.

Once the app is offloaded, this will delete the app but keep its documents and data.

Now that you are done with the steps and cleared the cache and data of TikTok, it’s time to check on it to see if the problem is resolved.

Set an Accurate Date & Time

·       Method 3: Set an Accurate Date & Time

You may need to adjust your device’s date and time settings to ensure that they are accurate since sometimes it is the expired date and time causing this issue!

Accurate dates and times will always result in better social media functionality, specifically TikTok.

If you are determined to do that, follow the steps placed below:

ü  On Android

  • Step 1: Find and then click on “Settings”.
  • Step 2: Now you need to Tap on the Systems.
  • Step 3: Select the “Date & Time”.

ü  On iOS

  • Step 1: From the displaying menu, select “Settings”.
  • Step 2: Now, you can tap on the “General” section.
  • Step 3: Find and then click on “Date & Time”.

Now that you have access to your device’s Date and Time make sure they are accurate and make the necessary changes.

After applying these steps and if you still need to be eligible, do not get frustrated, and bear with me.

Is TikTok Ban in Your Living Region

·       Method 4: Is TikTok Ban in Your Living Region?

Some countries that banned TikTok services, so if you are struggling with the same problem after trying the mentioned methods, it is possible you live in one.

You need to make sure in the first place to see if you are banned, but if it is correct, there are still some solutions to get over this problem.

Note that the process in this method is almost the same in both Android and IOS:

  • Step 1: Find a stable, secure VPN and install it on your device.
  • Step 2: Open “Setting” and tap “Permissions”.
  • Step 3: Find your installed VPN to check on its permissions.
  • Step 4: Make sure to allow it to connect to your device.
  • Step 5: Now use the VPN to see if the TikTok problem had resolved.

If your problem is resolved, please remember that you can no longer use TikTok without VPN until it is set free!

·       Method 5: Contact with TikTok Support team

TikTok has a responsive support team that is activated every time to ensure you have no issues using the app.

This process is also the same for both IOS and Android users, so please follow the instructions for the final method of this essay:

  • Step 1: Click on “Me” after opening the TikTok application.
  • Step 2: Click on the corner to access the Settings menu.
  • Step 3: Click on “Report a problem” and look for the issue you’re trying to deal with.
  • Step 4: Now clarify and describe your condition to the support team, then await their response.

Contact with TikTok Support team

After receiving the response from the support team and applying their guidelines, it does not happen for you to TikTok say I’m not eligible, and you need to fix this again.

Now you can get out there and start trying to solve the problem.

read more: TikTok Server Error: Reasons & Solution!

Summing Up

According to users’ reports, TikTok Sign-I still is a big challenge for many people, even now that it’s one of the most popular platforms.

Although governments are trying to limit the number of TikTok users in many countries, still tons of clips are published from those regions daily!

Failure in TikTok use doesn’t happen once in a blue moon, so you will see users complain that TikTok says they’re not eligible; how to fix it?

You need to know that the TikTok support team is working on that harder than ever, so issues will only last for a while!

If you have yet to experience this issue, let us know which of the methods is more practical for users.

 

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