TikTok is a popular social media app and has become one of the most widely used platforms for sharing short videos, with over a billion active users.
The platform has revolutionized how people create and consume short-form videos, becoming a go-to platform for many creators and influencers.
Some users complain that TikTok doesn’t send notifications because it is frustrating not to be notified about new updates or messages.
This has caused some people to miss important updates and messages from their friends. As a result, they may lose interaction with each other.
This article will explore the reasons and solutions for not receiving notifications from TikTok.
For which features TikTok offers notifications?
At first, you should figure out which TikTok functions offer notifications. You may have misunderstood the situation and are seeking a solution.
In addition, you need to activate the notification for each function in TikTok’s setting section to get notified. Otherwise, you will miss updates.
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TikTok’s notifications are available for the following functions:
- Likes
- Mentions
- Comments
- New followers
- Direct Messages
- Suggested videos
- LIVE video recommendations
- Latest videos from those you’re following
How to fix it when you do not receive a notification from the TikTok app?
In this section, you can figure out some reasons for not receiving notifications from TikTok and solutions to fix this error.
Here are these:
1. Check Notifications settings
The first and foremost way to fix not receiving notification from TikTok error on your TikTok is to check Notification settings.
As TikTok offers options to receive notifications for each function, you need to view that they are active for the desired feature.
To do this, follow the steps below:
- Open TikTok on your device, and head to your Profile.
- Then navigate to Options and tap on Push Notifications.
- Activate the notifications for those features that you want to receive information on.
2. Re-Login to Your TikTok Account
Not receiving notifications on TikTok is possible because of temporary errors. To fix this error, log out and log back into your TikTok account to refresh the app.
- To log out of your TikTok account, follow these steps:
- Launch the TikTok app on your device first.
- Go to your Profile after that, and tap the Options button in the top-right corner of your screen.
- Lastly, scroll down to the bottom and tap Log Out.
- To reset your data, wait two to three minutes before logging back into your account. Once finished, check to see if TikTok notifications appear on your device.
3. Reinstall TikTok app
After trying the methods above, you can head to this solution if you are not still receiving notifications from TikTok. It might be due to a bug while you installed it last time, and it only allows some features to work well.
Reinstalling the TikTok app can avoid encountering this error.
To reinstall the TikTok app, here are steps using different devices:
On Android
- Find the TikTok app on your device and hold-press your finger on the app.
- Select the uninstall option from the pop-up menu.
On iPhone
- Launch the App Store and search for TikTok App in the search bar.
- Click on the ‘Reinstall App’ icon and wait for the process.
4. Check your phone Settings.
Another reason for not receiving notifications from TikTok is Phone Settings. When you do not make getting a notification for TikTok, enable it, and you will not get any information from TikTok.
- Head to the Settings on your phone by tapping the Settings icon on your home screen.
- Please scroll down and find App options and tap on them.
- Look for the TikTok app and then click on it.
- In the App settings part, tap Notifications to see if notifications are enabled or disabled.
If they are disabled, activate them and see whether your issue with the notification is fixed.
5. Delete the cache & data for the TikTok app.
The app’s function will be affected when your cache and data get full. You need to clear your cache and data if notifications still don’t work.
Here’s how to go about it:
- Open the TikTok app and click on the profile icon on the lower right side of the screen.
- In the upper right corner, tap on the hamburger menu icon.
- Select Privacy and Settings, and then click on the Clear Cache button.
6. Enable Background Data Usage
When you receive notifications from TikTok while using it, it may be related to disabled background usage data for the app.
This feature is used on iOS and Android devices to prevent applications from consuming data and batteries.
This feature can affect the notification function on the phone. To receive notifications, you need to enable this feature for TikTok.
To enable background data usage on iPhone devices:
- Go to Settings on your device and select the General tab.
- Select Background App Refresh next.
- Lastly, locate TikTok and turn on the feature.
To enable background usage on an Android device:
- First, navigate to your device’s settings.
- Then click the Apps tab and select TikTok.
- Enter the Mobile Data & Wi-Fi tab now.
- Finally, turn on the option for Background Data and Unrestricted Data Usage.
- Once finished, check if your device receives TikTok push notifications.
7. Update TikTok app
Apps may bear some bugs and glitches, and TikTok is no exception. It is essential to update the app to fix the bugs and glitches. So this can be the other reason for not receiving notifications from TikTok.
This allows users to enjoy the app without any issues. Updating the app regularly is thus necessary for a smooth user experience.
To update the TikTok app on your device, navigate to the App Store or Play Store, depending on your device, and search the TikTok app to see whether a new update is available. If there is any, tap on the update option.
8. Network connection
Another common reason you may not receive notifications from TikTok is a poor network connection. If your internet connection is slow or unstable, messages may not be able to reach your device.
To ensure a stable network connection, try switching to a different network or connecting to Wi-Fi.
Additionally, you should ensure that your device is up to date and has enough storage space available.
9. Contact the TikTok Support team.
If none of these solutions work and you still need to receive notifications from TikTok, there may be a bug or glitch in the app preventing notifications from being sent.
In this case, the best solution is to contact TikTok’s support team. You can do this by going to the “Profile” tab in the app, selecting the three dots in the upper-right corner, and then selecting “Report a problem.”
From there, you can explain the issue you’re experiencing, and TikTok’s support team will work to resolve the issue.
The last words
TikTok is one of the world’s most popular social media platforms, with over a billion active users. TikTok sent notifications to users for different functions to keep them updated.
Not receiving Notifications from TikTok can be frustrating for those who rely on the platform for engagement and growth.
Reading this article lets you know why you may not be receiving notifications from TikTok and what you can do to fix the issue.
We aim to help you fix the issue with TikTok notifications and get more engagement by quickly responding to comments and following other features on TikTok.
Do you know another solution to fix not receiving notifications from TikTok? What is it? Please tell us in the comment section.
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