TikTok has captivated users around the globe as a favourite video-sharing platform without any specific reason driving its popularity.
It presents comprehensive fantastic features so that the users, besides feeling secure and safe, enjoy the reliable and exciting community.
Besides sharing and watching videos, TikTok now lets you save the videos from other accounts that you see as helpful or enjoyable as a favourite.
This allows you to make collections of enjoyable videos to watch repeatedly and share them with your friends anytime. But sometimes, users face problems while attempting to favourite a video.
This essay will dive into “Why can’t I favourite videos on TikTok“, explaining all the reasons and solutions.
Why do I fail to favourite a video on TikTok? (Main reasons & solutions)
You may face many reasons for not having favourite videos on TikTok, but don’t worry!
We are going to explain them to you accurately with solutions in this part so that you can consider taking the proper steps:
Ø Poor internet connection
Having a poor and unstable internet connection can make you unable to favourite a video on TikTok as the platform can’t be refreshed, and it takes a lot of time to load. Make sure that you are connected through a robust and stable internet connection.
Change your connection to see if your problem is solved. If you are using Wi-Fi, switch your connection to your mobile data; if you are using your mobile data, change your connection to Wi-Fi.
Ø Corrupted cache data
One of the main reasons for not being able to favourite a video on TikTok is corrupted cache data on your phone, which can affect the function of your apps. To avoid this problem, try clearing your TikTok cache; this can help you solve the problem.
To clear the corrupted cache on your device, take these steps:
- First of all, open your phone setting
- Then, scroll down to find apps and find TikTok
- Finally, tap on storage and choose clear cache on the bottom right of the page
Start TikTok again and see if you can favourite videos now.
Ø Outdated version of TikTok
Having the old version of TikTok can make you unable to use some features as they don’t function properly in the old versions. If you have an old version of TikTok on your phone, you may be unable to favourite a video on TikTok.
Make sure that your TikTok is up to the latest version. You can check for updates on the TikTok website: www.tiktok.com, or you can use the Play Store (Android users) or App Store (iPhone users).
Ø Account Restrictions
You have your account, and your account has been restricted or banned.
So you won’t be able to favourite videos, like or comment on them, and you may have limitations with your account.
This happens while you tend to violate TikTok’s community guidelines, and you will receive a banner notification informing you that you might have changes on your account because you have broken the rules of TikTok.
So, you can wait until the ban ends, or you can contact TikTok support if you haven’t done anything to violate TikTok’s community guidelines and they have made a mistake.
Ø Technical Glitches
Technical glitches or issues can also make this problem happen. As with other online platforms, TikTok may have some issues for some hours.
Try waiting for some hours and try again. You can also check websites and other platforms to see if other users have the same problem.
Some other solutions for being unable to favourite videos on TikTok:
- Re-install TikTok: You can uninstall and install TikTok again to overcome any problems and issues in this platform. Log in to your account and see if you can now watch your favourite videos.
- Don’t use a VPN (Virtual private network): sometimes, using a VPN can delay the function of platforms such as TikTok. Try connecting without a VPN to see if you can favourite videos.
- Contact TikTok support: as a last solution, you can contact TikTok’s support for further help.
To access TikTok support, consider taking these steps:
- First of all, go to www.support.tiktok.com
- Choose Report a problem at the bottom of the page
- Next, choose the notebook icon in the top right
- next, write down your problem at the bottom of the page. You can also add screenshots of the error you get while signing up. Try explaining your problem accurately with details and ask for help.
- Finally, submit your report
TikTok will help you with your problem of being unable to watch your favourite videos on TikTok.
How do favourite videos on TikTok?
To favourite videos on TikTok and make a collection, you can take these steps:
- First of all, open the video you want to favourite it
- Then, please tap on the bookmark icon on the right corner of the video to favourite it
- Finally, you can categorize and add the video to your favourite collection by choosing “manage”.
By taking these steps, you can favourite the exciting videos you want to watch later.
You can watch your favourite videos later on your profile and share them with your friends.
Conclusion
In conclusion, saving some videos as favourites on TikTok can help you customize and enjoy the platform as you can watch them again and share them with your friends.
Favouriting videos is one of the best features on TikTok; however, sometimes you may face some problems.
In this essay, we explained all of the possible reasons and suitable solutions for why I can’t watch my favourite videos on TikTok.
Now let’s hear from you. Have you ever experienced being not able to favourite a video on TikTok? What techniques did you use to overcome this problem?
We are excitedly waiting for your replies in the comment section.
Don’t forget to invite your friends to our discussion to find the missing parts of the essay and help each other experience a better social life.